Effective Date: May 29,2023

This Privacy Policy ("Policy") explains how The Downing Duo ("we," "us," or "our") collects, uses, and protects the personal information you provide to us through http://www.thedowningduo.com (the "Website"). We are committed to respecting your privacy and protecting your personal information in accordance with applicable laws and regulations. Please read this Policy carefully before using the Website.

1. Information We Collect: We may collect personal information that you voluntarily provide to us when you interact with the Website, such as when you register an account, make a purchase, submit a contact form, or subscribe to our newsletter. The types of personal information we may collect include:

• Contact information (e.g., name, email address, phone number)

• Demographic information (e.g., age, gender, location)

• Account credentials (e.g., username, password)

• Payment information (e.g., credit card details)

• Communication preferences

2. Use of Information: We use the personal information we collect for the following purposes:

• To provide and improve our products, services, and Website functionality

• To process and fulfill your orders and requests

• To communicate with you and respond to your inquiries

• To send you promotional materials, newsletters, or marketing communications (with your consent)

• To personalize your experience and tailor content and offers to your preferences

• To detect and prevent fraud or illegal activities

• To comply with legal obligations

3. Sharing of Information: We may share your personal information with third parties in the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers who assist us in operating the Website, processing payments, delivering products, or providing other services on our behalf.

• Business Partners: We may share your information with our trusted business partners for joint marketing efforts or to offer you products or services that may be of interest to you.

• Legal Compliance: We may disclose your information to comply with applicable laws, regulations, or legal processes, or to respond to lawful requests or legal claims.

• Protection of Rights: We may disclose your information to protect our rights, property, or safety, or the rights, property, or safety of others.

4. Cookies and Tracking Technologies: We use cookies and similar tracking technologies to collect information about your browsing activities on the Website. These technologies help us analyze website traffic, improve your user experience, and provide targeted advertisements. You can manage your cookie preferences through your browser settings.

5. Data Security: We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or electronic storage method is completely secure, so we cannot guarantee absolute security.

6. Data Retention: We retain your personal information for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law.

7. Your Rights: You have the right to access, update, correct, or delete your personal information. You may also have the right to restrict or object to certain processing activities. To exercise these rights or make inquiries about your personal information, please contact us using the contact details provided at the end of this Policy.

8. Children's Privacy: The Website is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children without verifiable parental consent. If you believe we have inadvertently collected personal information from a child, please contact us immediately, and we will promptly delete the information.

9. Changes to this Policy: We reserve the right to update or modify this Policy at any time. Any changes will be effective upon posting the revised Policy on the Website. We encourage you to review this Policy periodically.